De Florio, V. and Bakhouya, M. and Eloudghiri, D. and Blondia, C. (2016) Towards a smarter organization for a self-servicing society. In: UNSPECIFIED.

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Abstract

Traditional social organizations such as those for the management of healthcare are the result of designs that matched well with an operational context considerably different from the one we are experiencing today. The new context reveals all the fragility of our societies. In this paper, a platform is introduced by combining social-oriented communities and complex-event processing concepts: SELFSERV. Its aim is to complement the "old recipes" with smarter forms of social organization based on the self-service paradigm and by exploring culture-specific aspects and technological challenges. © 2016 ACM.

Item Type:	Conference or Workshop Item (UNSPECIFIED)
Uncontrolled Keywords:	Transportation, Complex event processing; Health services; Service Oriented; Service paradigm; Service-dominant Logic, Software design
Subjects:	Computer Science
Divisions:	SCIENTIFIC PRODUCTION > Computer Science
Depositing User:	Administrateur Eprints Administrateur Eprints
Last Modified:	31 Jan 2020 15:46
URI:	http://eprints.umi.ac.ma/id/eprint/2561

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